I love helping employees and managers achieve the department goals they have set, learn how to work together more effectively and provide them with the resources to screen, interview and select new team members.
After working in the people business of Staffing services for over 20 years, I understand the need for HR policies, recruitment processes and training programs that assist employees and managers in delivering results that add to the bottom line. I have worked with large corporations, small to medium businesses and non-profit organizations to enhance their Human Resources capability. I love…
“Tackling and simplifying the process for managing your best resources.”
Human Resource Management, Human Capital Management, and Talent Management – how do you do it? What is needed? QWA offers consulting services to assist small to mid-size companies in implementing and engaging processes to support their growing employee population and resource needs. The areas where we have coordinated our HR experts to support company needs include:
1) Recruitment – finding the right person for the right job
Creating job descriptions, initiating recruiting sources, testing, screening, interviewing and selecting the right candidates, determining staffing needs
2) New Employee Orientation and Training – starting out on the right foot
Introducing the employee via orientation, initiating training and setting expectations for success
3) Employee Development – delivering the right results
Reviewing employee performance, identifying strengths and training needs, measuring results, preparing career paths
4) HR Compliance – taking the right risks
Introducing the necessary processes to comply with legal requirements such as FMLA, Harassment and Immigration; being prepared for medical emergencies or disasters.
5) Company Growth – creating the right environment where people want to work supporting an atmosphere of employee recognition, reward, flexibility, commitment, alignment and communication.
Consulting projects are all defined with deliverables and time frames. Consulting offerings can be achieved via fixed price projects or monthly retainers based on an agreed Statement of Work.
Give me a call to see how I may assist you with a single project like the creation of an employee handbook, updating policies or a longer-term project such as providing coaching services or interim HR management. Here is our brochure:
Human Resource Solutions
Testimonial
As HR consultant and then as our Director of Human Resources, Susan West brought a new level of
professionalism to our executive team. Her skills, knowledge and experience in recruiting and coaching people, creating and managing processes and bringing awareness of Human Resource expertise brought comfort to myself as EVP and the management team.If there was an employee issue, we knew Susan was there for assistance and clarity on the right steps to take. She had a focus on risk management ensuring we had the right policies in place and that they were easy to understand and execute. She found the balance in truly understanding the operational needs and providing the resources as they were needed.
I highly recommend Susan as a HR executive and contributor to any management team.
- Debra Loader, EVP, Communication Access Center
There are many ways to reach me, just contact me now.
